Commencing February 7 2019, the following price adjustments will occur for Microsoft software licences on all current and new services:

The licence prices listed are monthly.

We thank you for your continued trust in our services, as this is the first time we have passed on a Microsoft pricing increase in more than 4 years.

Web24 Team

The post Upcoming change to Microsoft license pricing appeared first on Web24.

This could result in DNS resolvers (That have not been properly updated) failing after 11 October 2018.

The chances that you will be affected by this rollover are low, however to avoid potential disruption there are a few steps that can be taken to ensure you are covered.

If you are a user that relies on a resolver that performs DNSSEC validation, and that does not have the new KSK in their trust anchor configuration, you will see effects as early as 48 hours after the roll over.

The ICANN organisation has released information about the rollover and how to properly prepare for it on their website, which can be found here.

If you have any questions about this rollover, please call Web24 on 1300 493 224 or email us at sales@web24.com.au

The post ICANN Rollover appeared first on Web24.

You can find more information from Microsoft here: technet.microsoft.com/en-us/library/security/ms17-010.aspx.

Impact:
This issue impacts all Windows Operating System.  This may impact your office workstations and any Windows virtual machines or dedicated servers that you have with Web24.

Solution:
Microsoft has already released security updates addressing this vulnerability and how to fix it.  Please make sure that you have all the latest Windows updates installed.

Note:  You will need to reboot your system after installing updates.

You can confirm that you have the appropriate security update installed by accessing the link below:

https://technet.microsoft.com/en-us/library/security/ms17-010.aspx

Helpful Links:

https://social.technet.microsoft.com/wiki/contents/articles/37915.you-dont-need-to-cry.aspx

https://www.askwoody.com/2017/how-to-make-sure-you-wont-get-hit-by-wannacrywannacrypt/

The post WannaCry Ransomware Attack appeared first on Web24.

Move to a VPS

There’s a reason virtual private servers (VPS) have skyrocketed in popularity in recent years: It doesn’t get any better for it’s value for money aspect . They are Eco-friendly because it is virtual, can scale up or down with ease and can do so much more but is much faster, than basic shared hosting. If you’re thinking about upgrading your basic package to include something with a little more, VPS might be for you. Check out these five reasons why a move to a VPS is the perfect option for many small to mid-sized and large organisations:

1. Get in control of your own server

Compared to basic shared hosting, you have a lot more control with VPS. In fact, you get root access. If you or someone on your team has experience as a systems administrator, why are you depending on a virtual stranger to take care of basic maintenance? If you want to install a custom software package, you can do it yourself. In most cases, basic shared packages have limits in order to keep all clients safe—but as long as you’re keeping things legal, you can bypass these hurdles by gaining more control via VPS.

2. Get more reliability and stability

Some say that basic shared hosting will soon be primitive. A lot of web hosts are selling servers while simultaneously getting as many clients as possible on the few servers they have left. Unsurprisingly, this means that reliability goes out the window. If you’re sharing a server, the uptime/performance of your website can be manipulated by what others are doing. What happens if someone who shares with you crashes? You do too. That’s not the case with VPS.

3. Go Green!

A virtual private server uses just a single dedicated server that’s divided into a number of virtual environments, ultimately lightening your carbon footprint. Not only is this good karma, but it can help attract customers, investors and employees to your company. Everyone wants to be and support green.

4. Scalability is easy

Scalability isn’t important to everyone, but it is important to many. If you expect growth or downsizing in the future, having a scalable environment will make these ebbs and flows easier. VPS allows for scalability because your environment is held in a “container” that’s given a percentage of resources dictated by whatever package you buy. You can ask for more or less as your needs change with a simple click (how easy right?).

5. Save your money

Basic shared web hosting is the cheapest possible option. However, VPS is also very competitively priced, especially compared to a few years ago. It’s expected that prices will keep dropping as tech advances, but even now it fits in nearly every budget. Even if you’re a startup/unicorn. In some cases, VPS is on par with basic shared hosting prices, so what do you have to lose?
Your business’ website is often its first impression, so make a great and unforgettable one. With VPS, you can give your employees, yourself and your visitors the experience they deserve.

So what are you waiting for?

Web24 – Over 8 years’ experience providing Australia with cloud hosting solutions such as Dedicated Servers, Cloud VPS and Web Hosting to suit your business needs.

The post Why it’s Time to move to a VPS? Here are our 5 reasons why appeared first on Web24.

WHM contains a useful tool that allows you to view a chart of bandwidth usage per account on a monthly basis.

1) Go to Account Information.

2) Select View Bandwidth Usage.

Here is the Bandwidth Usage page. This tool logs HTTP, FTP, and e-mail traffic, which accounts for almost all traffic that a normal account will use.

To track bandwidth for other applications, such as a game server or voice server, you’ll need to use a tool such as bandmin.

Note that subdomains that have not transferred any bandwidth trackable by this system will not be shown.

If any bandwidth was transferred on a parked domain, that bandwidth will be included in the value shown for the domain on which the parked domain is parked.

As you can see, we’re currently viewing bandwidth totals for the month of August 2009. This tool uses best fit units by default — whether that’s gigabytes or megabytes.

3) You can force it to use megabytes using this button.

4) Click again to switch back.

5) You can use the Last Month and Next Month links to switch to the respective months.

Notice that we’re now viewing July’s bandwidth totals.

Each row lists an account’s username and main domain. Next to that is the amount transferred for this month, then the current bandwidth limit, ending with a percentage bar that represents total bandwidth usage. When an account reaches 70% and 85% of its bandwidth limit, its row will be highlighted in yellow or red, respectively, as shown in the Legend below.

If an account is a reseller, clicking this black checkmark next to the username will send you to a bandwidth list just for all the accounts it owns.

If an account has any subdomains, parked domains, or addon domains with any data transfer for this month, you’ll be able to view them by clicking a + sign that appears, as shown in the legend below.

You can change an account’s quota from here using these edit icons.

The last statistic on this page is the Total Bandwidth Usage across all accounts, shown down here.

That’s all there is to see here. Now you know how to take a comprehensive look at your monthly bandwidth usage in WHM.

The post View Bandwidth Usage in WHM appeared first on Web24.

By default, an account will be suspended when it exceeds its monthly bandwidth limit. You can temporarily unsuspend such accounts using a tool in WHM.

1) It’s in the Account Functions category.

2) Choose Unsuspend Bandwidth Exceeders from the list.

This will unsuspend any and all accounts that currently display a bandwidth exceeded message, but only temporarily, until the next bandwidth check. Bandwidth is typically checked daily.

3) Click Proceed.

That’s it! Any accounts that were suspended because of excessive bandwidth usage should now be active.

This is the end of the tutorial. You now know how to unsuspend all accounts that have exceeded their monthly bandwidth limits in WHM.

The post Unsuspend an account with bandwidth limits in WHM appeared first on Web24.

You’ll probably need to suspend an account for some reason at some point in the future. Accounts can also be suspended automatically due to bandwidth overage.

In this tutorial, you’ll see how to suspend and unsuspend an account in WHM.

1) Go to Account Functions.

2) Click the Suspend/ Unsuspend an Account link.

3) Choose an account’s username or main domain name from the respective list.

4) Provide a reason for suspension, if you want.

5) By default, an account’s reseller will be able unsuspend the account. Click this checkmark if you don’t want them to be able to do that.

6) Click Suspend or UnSuspend, whichever action you wish to perform on the account. We’ll be suspending this account.

The account has now been suspended. All access to this account should now be locked.

7) To verify, let’s go to List Suspended Accounts.

Here is the account we suspended.

8) You can Terminate and permanently delete this account using this button, if you wish.

9) Or, lift the suspension from the account with the Unsuspend button.

That’s it! The account has now been reactivated.

This tutorial is now at an end. You have learned how to suspend and unsuspend an account in WHM, and how to list all suspended accounts.

The post Suspend an account in WHM appeared first on Web24.

If you no longer wish for an account to reside on your server, you can terminate the account. Be warned that this will permanently delete the account from the server, so this action cannot be undone.

1) Start by navigating to the Account Functions.

2) Then go to Terminate an Account.

3) Select an account using the main domain or user, or search for an account below.

4) If you’d like to keep this account’s DNS Zone, click here.

Do not continue unless you’re absolutely sure the account should be terminated and permanently deleted from your server. You will receive no further warnings.

5) Press Terminate when ready.

It will take some time for everything to be removed from your server.

When finished, you should see an OK message followed by a bunch of checkmarks.

Account removal is now complete. Most traces of the account should now be gone from your server.

This demonstration is now complete. You now know how to terminate an account and permanently delete it from your WHM server.

The post Delete an account in WHM appeared first on Web24.

Switching an account to a different package in WHM is easy, but it may be hard for you to find the link in the menu since it’s not named as you might think.

WHM refers to a package change as an Upgrade or Downgrade.

1) Locate the Account Functions menu.

2) Click Upgrade/ Downgrade an Account.

3) Select an account from the list using its main domain or username, or search for an account below.

4) Click Modify.

This account’s current package is indicated up here, and is selected by default in the New Package menu below.

As the legend at the bottom indicates, packages in green can be selected, while packages in red cannot.

5) Select a new package from the list.

6) Click Upgrade/ Downgrade.

The account’s package has been changed successfully. You’ll see a list of all the changes WHM has made below.

There is another way to get to the package change form.

7) Scroll up slightly in the menu.

8) Go to List Accounts.

9) Hover over the account’s row in the table and scroll right.

10) As you can see here, there is an edit button beneath the Package name. Clicking this link will transfer you to the page where we just were.

This is the end of the tutorial. You now know how to choose a different package for an account in WHM.

The post Selecting a different package for an account in WHM appeared first on Web24.

Keeping your clients’ contact information up to date is important, just in case you need to contact them. There are two ways to change an account’s contact e-mail address in WHM.

1) Both are on the List Accounts page, under Account Information.

2) For the first method, hover over the account’s row.

3) Click the Edit icon under the e-mail address.

4) Alter the e-mail address using this text box.

5) Then, click Save Email.

The account’s contact e-mail has been changed.

6) Return to the accounts list.

7) You can also change an account’s e-mail address by clicking on the plus sign here…

8) Then use this form just as you did with the other one.

9) Finish by pressing Change.

That’s it! You now know both ways to change an account’s contact e-mail address.

The post Update Contact Emails in WHM appeared first on Web24.