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Tutorials

Glibc vulnerability – CVE-2015-7547

If you have been paying attention to recent news, you’ve probably heard about a critical vulnerability  uncovered in the GNU C Library (glibc), is a key component of most Linux distributions. This includes servers running CentOS, Debian, Ubuntu, cPanel, Plesk (Linux), VMware and Xen.  So what does this mean? CVE-2015-7547 is known to be a […]

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Enable Remote MySQL Access on a Linux Server

By default MySQL server only responds to requests generated from local server. If you like to access the MySQL service from an external server, you have to perform following steps: Configure MySQL to allow remote connections Open MySQL configuration file in a file editor such as vi. #vi /etc/my.cnf Locate the parameter skip-networking in the […]

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Email Account Setup on Thunderbird

Mozilla Thunderbird is a free open-source email client. You can download Thunderbird from the following link: http://www.mozilla.org/en-US/thunderbird/ This document outlines how to configure the Thunderbird email client: Process Install and open Thunderbird Go to Tools and click on Accounts Settings Click on the Account Actions and select Add Mail Account. Complete the following fields: Your name — […]

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cPanel SSL Certificate will Expire in 30 Days

If the self-signed certificate installed on your WHM or cPanel server is about to expire, you will receive an email with following warning: Your server’s SSL certificate for cpanel will expire in less than 30 days. You need to install a new certificate as soon as possible. You can install a new certificate using WHM’s “Manage […]

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Adding Web24 to your Email whitelist

Web24 sends emails to notify our customers of,  changes to Web24 services, payment invoices, reminders, etc. Email services can block emails in order to protect you from unwanted or malicious emails such as phishing, scams and spam.  In this case, if your email service or client is blocking Web24 emails such [email protected] Please do the […]

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Purchase Resources Web Hosting Subscription

You can purchase additional resources for your subscription by following the steps described below: 1. Login to your control panel and select the Web Hosting Subscription. 2. Click on the “Account” tab at the top. 3. Click on “Buy Resources”. 4. You can choose the type of resource to purchase and enter a new value […]

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Preview a Website on a Plesk System

The preview website feature of Plesk allows you to view the website when it is in development and DNS is not pointing to the IP of the Plesk system. Process Loginto the Pleskcontrolpanel and click on Domains in the left pane. Click on the Manage Hosting link corresponding the website that you want to preview. […]

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Changing Outbound IP for Mail Service on cPanel/WHM

If your mail service IP address is blacklisted, you may not be able send emails. You can resolve this by configuring the mail service to use a clean (not black-listed) IP address to send emails out, as outlined by Web24 below. Warning:  Before changing the outbound IP address, ensure that the server is not sending […]

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How to change Administrator Password in Windows Server 2008R2 and 2012

The following article enable users to change the Administrator Password for Windows 2008 R2/Windows 2012 systems. Steps: 1. Log into your server via “Remote Desktop”. For Windows Servers 2012 follow the steps below: 2. Press the “Windows key” on your keyboard. 3. Type Administrative Tools. 4. Double-click on Computer Management Windows Server 2008 R2: 1. […]

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‘Catch All’ Email Address in cPanel

The catch-all address is the default email address to which all emails, addressed to a non-existent or incorrectly typed email account of your domain name are routed to. For example, if someone sends an email to [email protected] which does not exist, the catch-all option will forward this email to an email address of your choice. […]

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