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In case you have lost your password to the Web24 Customer Portal, you can use the Forgot your password option: https://hspc.web24.net.au/cp/login.cgi/act,remind
Read MoreThis guide describes how to change the nameservers for your domain names registered with Web24. You’ll need a domain name which has been registered or transferred to Web24. Log into the Web24 Customer Portal Click on All My Domains in the menu 3. Click on the Name Servers tab 4. By default you’ll see the […]
Read MoreThis article covers the warranty on any SSL certificate sold by Web24. SSL certificates are the de-facto standard to determining if an online store or merchant is secure to transact, and by securing your store with SSL it gives your customers confidence and trust. Comodo SSL certificates offer a guarantee of up to $250,000 USD […]
Read MoreAll Comodo SSL certificates are delivered using the SHA-2 algorithm to provide your customers the security they expect. This guarantees you the highest possible encryption levels for online transactions. Every certificate is signed with 2048 bit signatures, providing up to 256 bit encryption of your customer submitted data. Web24’s SSL certificates are certified by Comodo. […]
Read MoreThis document outlines the process of installing an SSL certificate on a Windows Server which does not have a panel. What is required? Confirm you are able to access your Windows Server using RDP. Components of the certificate: Private Key, Certificate, Intermediate CA information. Converting the SSL certificate Installation in IIS 6/7/8. SSL Installation Steps: […]
Read MoreA known vulnerability in the TLS protocol has been discovered, this vulnerability is known as DROWN which stands for Decrypting RSA with Obsolete and Weakened eNcryption (CVE-2016-0800). A server can be attacked by DROWN if it allows SSLv2 connections or if a certificate and key is used on another server that supports SSLv2. This vulnerability […]
Read MoreThe nameservers for web hosting and reseller hosting services are: FQDN IP Address ns1.web24.net.au 203.16.61.1 ns2.web24.net.au 203.16.60.3 ns3.web24.net.au 74.207.226.247 If you have a VPS or Dedicated Server with cPanel or Plesk, your nameservers can be found in your server handover PDF email. Please contact the Service Desk if you need this resent.
Read MoreThe following document describes how to add MX records if you are hosting your e-mail with Google. You can find the Google MX records using the following link:https://support.google.com/a/answer/174125?hl=en The current MX records are as follows: Server Priority ASPMX.L.GOOGLE.COM. 1 ALT1.ASPMX.L.GOOGLE.COM. 5 ALT2.ASPMX.L.GOOGLE.COM. 5 ALT3.ASPMX.L.GOOGLE.COM. 10 ALT4.ASPMX.L.GOOGLE.COM. 10 Note: This article is based on the […]
Read MoreOnce an SSL certificate is issued, you can install it on your domain using the Plesk control panel installed on your Web24 server. Note: For Plesk panel versions up to version 11.0, you will need to assign a dedicated IP address for your website to install an SSL certificate. From Plesk 11.0+ onwards, SSL certificates […]
Read MoreThis guide describes how to recover your domain password, EPP Authinfo key for auTLD domain names. This includes .com.au, .net.au, and .org.au extensions. The Authinfo key can be used to transfer management of your domain name, so exercise discretion when sharing this sensitive information. Use the Ausregistry Recover Domain Password:http://whois.ausregistry.com.au/password_recovery/recover_password.jsp?tab=0 The EPP Authinfo key will […]
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